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Refund Policy

Last Updated: August 7, 2026

1. 30-Day Money-Back Guarantee

We stand behind the quality of our course. If you are not satisfied with your purchase, you may request a full refund within 30 days of your purchase date, provided that you have watched less than 10% of the total video content of the course.

Once you have viewed 10% or more of the course content, we are unable to process a refund, as the intellectual property has been delivered and consumed.

2. How to Request a Refund

To request a refund, please contact us at: [email protected]

Include the following information in your email:

  • Your full name

  • Order number or purchase receipt

  • The reason for your refund request (optional, but helps us improve)

3. Refund Processing

  • Refund requests are typically processed within 3-5 business days.

  • Refunds will be issued to the original payment method used at checkout.

  • You will receive a confirmation email once your refund has been processed.

4. Conditions and Limitations

  • This refund policy applies only to the Pronunciation Course.

  • Digital downloads (PDF products) are non-refundable. Due to the nature of digital products, all sales of downloadable resources are final.

  • If you purchased the course through a third-party platform or reseller, please refer to their refund policy for assistance.

5. Copyright and Intellectual Property

All course materials, including videos, audio recordings, PDFs, and other resources, are the intellectual property of AnnyChinese. Unauthorized sharing, reproduction, or distribution of any course content is strictly prohibited and may result in termination of access without refund.

6. Contact Us

If you have any questions about this Refund Policy, please contact us: