Privacy Policy

Last Updated: August 7, 2026

1. Introduction

AnnyChinese (the "Company," "we," "us," or "our") operates the website www.annychinese.com (the "Website") and provides online language courses and digital products (collectively, the "Services").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our Services. It also describes your rights regarding your personal data and how you can exercise them.

By accessing our Website or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website or Services.

2. Information We Collect

We may collect various types of information from you in order to provide and improve our Services :

a. Information You Provide Directly

Account Information: When you register for an account, we may collect your name, email address, username, and password .
Profile Information: Information you voluntarily add to your profile, such as your country of residence or learning preferences.
Payment Information: When you make a purchase, our third-party payment processors (e.g., Kajabi Payments, Stripe) collect payment details (such as credit card number). We do not store complete payment information on our servers .
Communications: Information you provide when you contact us via email ([email protected]) or through other channels .
Course Participation: Submissions you make, such as quiz answers, forum posts, or feedback you provide during courses .

b. Information Collected Automatically

Usage Data: Information about your interactions with our Website, such as pages viewed, time spent, links clicked, and navigation paths .
Device Information: Information about the device you use to access our Website, including IP address, browser type, operating system, and device identifiers .
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and remember your preferences. For more details, please see our Cookie Policy section below .

3. How We Use Your Information

We use the information we collect for the following purposes :

Purpose	Description
To Provide and Manage Services	To create and manage your account, enroll you in courses, process payments, and deliver course content and certificates.
To Communicate with You	To send you administrative updates (e.g., password reset, course changes), respond to your inquiries, and provide customer support.
To Improve Our Services	To analyze usage patterns, gather feedback, and enhance the learning experience and functionality of our Website and courses.
For Security and Compliance	To detect and prevent fraud, unauthorized access, and other potentially prohibited or illegal activities; to comply with legal obligations.
For Marketing (with your consent)	With your permission, to send you promotional materials, newsletters, or updates about new courses. You can opt out at any time.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances :

Recipient Category	Reason for Sharing
Service Providers	We engage trusted third-party companies to perform functions on our behalf, such as payment processing (Kajabi Payments, Stripe), email delivery, and analytics. These providers have access to personal information only to perform these specific tasks and are obligated to keep it confidential.
Instructors and Course Administrators	If you are enrolled in a course, the instructor and course administrators may have access to your name, email address, and course-related activity (e.g., progress and quiz scores) to facilitate teaching and provide support.
Legal Compliance	We may disclose information if required to do so by law, or in response to a valid request from a governmental or regulatory authority, or to protect the rights, property, or safety of our company, our users, or others .
Aggregated/Anonymized Data	We may share aggregated, anonymized data that does not personally identify you for research, analysis, or marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixel tags, web beacons) to improve your browsing experience and analyze Website traffic .

What are Cookies?
Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Website.

How We Use Cookies:

Essential Cookies: Necessary for the Website to function properly (e.g., enabling login).
Analytics Cookies: Help us understand how visitors use our Website (e.g., Google Analytics).
Preference Cookies: Allow us to remember your choices and settings.

Managing Cookies:
You can control and manage cookies in your browser settings. You can choose to block all cookies or to receive a notification before a cookie is stored. However, please note that blocking certain cookies may affect the functionality of our Website.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, use, alteration, or destruction . However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Data Rights

Depending on your location (e.g., if you are in the European Economic Area), you may have certain rights regarding your personal information :

Right	Description
Right to Access	You have the right to request a copy of the personal information we hold about you.
Right to Rectification	You have the right to request that we correct any inaccurate or incomplete information.
Right to Erasure	You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal compliance or to complete a transaction).
Right to Restrict Processing	You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability	You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.
Right to Object	You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at: [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it .

9. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., YouTube videos, external resources). This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are not directed to children under the age of 13 . We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last Updated" date . We encourage you to review this Privacy Policy periodically. Your continued use of our Website and Services after the changes take effect constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: www.annychinese.com